The public recordNo violations on record
This Magnolia Water system (Whippoorwill Grove) has a clean violation record. EPA shows no drinking-water violations as of August 2026. Its operator, Magnolia Water, is under a Louisiana Public Service Commission investigative audit of its billing and service practices, due February 2027.
EPA ECHO · LPSC Docket U-37584. Public records, current as of August 2026. They update quarterly. Operators: contact us to correct an error.
What this means at your house
Your water arrives with chloramine in it, at 1.8 parts per million. Utilities make chloramine by combining chlorine with ammonia so it remains effective farther through the distribution system. It can be less obvious than chlorine: some people notice a faint chemical taste or odor, while others notice nothing at all. Ordinary pitcher and refrigerator filters should not be assumed to reduce it unless chloramine is specifically listed. Catalytic carbon reduces it before the water reaches the house.
This is soft water. Hardness tests at 13.4 milligrams per liter, about 0.8 grains, and for a family using around 300 gallons a day that puts roughly 12 pounds of dissolved rock through the house in a year. Genuinely hard water runs well past a hundred pounds a year, and that difference is why a softener is not in the package for this neighborhood.
The water here is groundwater, pumped from Whippoorwill Grove Well 1 and Well 2. The report also shows iron above the aesthetic limit. That is what causes the staining that shows up in tubs, sinks, and laundry over time, and iron filtration is built for exactly that. The pH here runs acidic, at 5.31. Acidic water works on copper plumbing, which is where blue-green stains around drains come from. A neutralizer brings the pH back to balance ahead of everything else. The report also recorded a copper sample above the federal action level, at 1.4 milligrams per liter against an action level of 1.3. Correcting the acidic pH addresses the corrosion conditions, and certified filtration reduces copper at the drinking water tap.
How the report becomes the recommendation
Each finding decides a piece of the package, including the pieces we leave out.
| The report shows | At your house | The answer | Why that one |
|---|
| Chloramine at 1.8 ppm | The taste and smell in coffee, tea, and the first glass of the day | Whole-home catalytic carbon | Chloramine holds together inside plain carbon. Catalytic carbon is processed to break it apart. |
| Hardness at 0.8 grains per gallon, soft | No scale problem to fix | No softener | The resin would have nothing to grab, so it stays out of the quote. |
| pH of 5.31, acidic | Blue-green stains around copper drains | pH neutralizer | Bringing the pH back to neutral stops the water from working on your copper. |
| Iron above the aesthetic limit | Orange or dark staining in tubs, sinks, and laundry | Iron filtration | It is built for exactly this kind of staining. |
| Copper at 1.4 mg/L, above the 1.3 mg/L action level | Acidic water can pick up copper as it moves through plumbing | pH neutralizer plus certified filtration at the drinking tap | The neutralizer addresses the corrosive water, while certified filtration treats the water used for drinking and cooking. |
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