Abita Springs, St. Tammany Parish · PWS ID LA1103193
Pilot Street water is soft, about 0.4 grains, chlorine-disinfected groundwater. The fix for this system: a whole-home carbon filter, a pH neutralizer, plus optional reverse osmosis at the kitchen sink.
Pilot Street water carries chlorine at 1.3 parts per million, and it tests soft at 6 milligrams per liter, about 0.4 grains. The published report also shows a pH of 6.0, on the acidic side.
Beneath the surface
Magnolia - Pilot Street (CSWR) · PWS ID LA1103193 · 2025 water quality report
Based on the report, whole-home carbon for the chlorine at every tap. A pH neutralizer goes in ahead of it to bring the water back to balance. Reverse osmosis at the kitchen sink is optional, for drinking water and coffee. The quote lists it as its own line so you can take it or leave it.
Sediment settles in your water heater and lowers its efficiency, and chlorine and chloramine embrittle the rubber seals, gaskets, and hoses inside your appliances over time. Filtering the whole house is gentler on all of it.
U.S. Dept. of Energy Energy Saver; ASTM D6284.EPA lists this Magnolia Water system in violation in every one of the last twelve quarters. One item, a public-notice requirement, has been unaddressed since 2011. Older treatment-technique violations were resolved in 2022 and 2023. Its operator, Magnolia Water, is under a Louisiana Public Service Commission investigative audit of its billing and service practices, due February 2027.
Your water arrives with chlorine in it, at 1.3 parts per million. That is the disinfectant the Pilot Street system uses, and it is the taste people notice in coffee, in ice, and in the first glass of the day. For context, swimming pools are kept between 1 and 3 parts per million of chlorine. This water arrives in that same range. Carbon takes it out at every tap in the house.
This is soft water. Hardness tests at 6 milligrams per liter, about 0.4 grains, and for a family using around 300 gallons a day that puts roughly 5 pounds of dissolved rock through the house in a year. Genuinely hard water runs well past a hundred pounds a year, and that difference is why a softener is not in the package for this neighborhood.
The water here is groundwater, pumped from the Pilot Street well. The pH here runs acidic, at 6.0. Acidic water works on copper plumbing, which is where blue-green stains around drains come from. A neutralizer brings the pH back to balance ahead of everything else.
Each finding decides a piece of the package, including the pieces we leave out.
| The report shows | At your house | The answer | Why that one |
|---|---|---|---|
| Chlorine at 1.3 ppm | The taste and smell in coffee, ice, and the first glass of the day | Whole-home carbon | Chlorine sticks to carbon on contact, and a full-size tank gives the water that contact time. |
| Hardness at 0.4 grains, soft | No scale problem to fix | No softener | The resin would have nothing to grab, so it stays out of the quote. |
| pH of 6.0, acidic | Blue-green stains around copper drains | pH neutralizer | Bringing the pH back to neutral stops the water from working on your copper. |
Tell us your address and we will pull the report for the water system that serves it. You get our recommendation and the price in writing before any work starts, and a licensed plumber handles the install.
