The public recordNo violations on record
This Magnolia Water system (Penn Mill Lakes) has a clean violation record. EPA shows no drinking-water violations as of August 2026. Its operator, Magnolia Water, is under a Louisiana Public Service Commission investigative audit of its billing and service practices, due February 2027.
EPA ECHO · LPSC Docket U-37584. Public records, current as of August 2026. They update quarterly. Operators: contact us to correct an error.
What this means at your house
Your water arrives with chloramine in it, at 1.5 parts per million. That is the disinfectant the Penn Mill Lakes system uses, and it is what people taste in coffee, in ice, and in the first glass of the day. For context, swimming pools are kept between 1 and 3 parts per million of chlorine, and this water's disinfectant level lands in that same range. Chloramine does not gas off in a pitcher the way chlorine does, so catalytic carbon is the piece that takes it out, at every tap in the house.
The white film on glasses and fixtures is dissolved mineral left behind as water dries. In this system's published report that shows up as sodium at 72.4 milligrams per liter and a pH of 8.91. On the pH scale, where 7 is neutral, 8.91 leans toward the baking-soda end, and alkaline water leaves its minerals behind as it dries. Reverse osmosis at the kitchen sink gives you clean drinking water and spot-free glasses at that tap.
This is soft water. Hardness tests at 2.4 milligrams per liter, about 0.1 grains, and for a family using around 300 gallons a day that puts a couple of pounds of dissolved rock through the house in a year. Genuinely hard water runs well past a hundred pounds a year, and that difference is why a softener is not in the package for this neighborhood.
The water here is groundwater, pumped from Penn Mill Lakes Well 1.
How the report becomes the recommendation
Each finding decides a piece of the package, including the pieces we leave out.
| The report shows | At your house | The answer | Why that one |
|---|
| Chloramine at 1.5 ppm | The taste and smell in coffee, ice, and the first glass of the day | Whole-home catalytic carbon | Chloramine holds together inside plain carbon. Catalytic carbon is processed to break it apart. |
| Dissolved solids, sodium at 72.4 milligrams per liter | White film on glasses and fixtures | Reverse osmosis at the kitchen sink | The membrane takes dissolved solids out, and the kitchen tap is where you taste them. |
| Hardness at 0.1 grains, soft | No scale problem to fix | No softener | The resin would have nothing to grab, so it stays out of the quote. |
Water system boundaries interlock around here, so we confirm yours by address before we quote anything.
Get the report for your exact address
Tell us your address and we will pull the report for the water system that serves it. You get our recommendation and the price in writing before any work starts, and a licensed plumber handles the install.
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