Ben Thomas Road area water, explained

Covington, St. Tammany Parish · PWS ID LA1103105

The short answer

Ben Thomas Road area water is chlorine-disinfected groundwater. The recommendation for this water: a whole-home catalytic carbon filter plus optional reverse osmosis at the kitchen sink.

If the shower smells like a swimming pool some mornings, this page is why. Ben Thomas Road area water carries chlorine at 1.9 parts per million. For perspective, some people can taste or smell chlorine at levels as low as 0.3 parts per million.

If the shower smells like a swimming pool some mornings, this page is why. 9 parts per million.

Why this is the recommendation

What you may notice in your waterBeneath the surfaceWhat gets your attention?

What you notice

The smell and the way showers feel

Pool-like smell when the shower gets hot
Skin that feels tight or dry afterward
Hair that feels dry or harder to manage
Water, coffee, or tea that tastes off

What Ben Thomas Road area reports

The published result that matters here

chlorine, 1.9 ppm, about 6 times the level some people can detect

Source: St. Tammany Parish - Ben Thomas Road · 2025 water quality report · PWS ID LA1103105

What this report does not rule out

PFAS cannot be seen, smelled, or tasted

This report does not include a usable PFAS result. No result is not the same as no PFAS. Certified kitchen reverse osmosis reduces PFOA and PFOS in the water used for drinking and cooking.

Your water report

Your water reportBen Thomas Road area

St. Tammany Parish - Ben Thomas Road · PWS ID LA1103105 · 2025 water quality report

chlorine, 1.9 ppm, about 6 times the level some people can detect · The pool taste and smellCatalytic carbon takes it out

That pool taste in your coffee and morning glass is chlorine, the disinfectant this system uses. These numbers come straight from your water utility's published report.

What we'd install

Based on the report, whole-home catalytic carbon for the chlorine at every tap. Add reverse osmosis at the kitchen sink if better drinking water is part of why you're calling. If it isn't, the catalytic-carbon system remains the whole-house recommendation, and RO stays off the quote.

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What this does for your home

Reduces the chlorine taste and smell in showers, coffee, tea, and cooking water
Filtered drinking water from its own kitchen faucet

Cutaway of a water heater with sediment settled at the bottom

Easier on the parts that wear out

Sediment settles in your water heater and lowers its efficiency, and chlorine and chloramine embrittle the rubber seals, gaskets, and hoses inside your appliances over time. Filtering the whole house is gentler on all of it.

U.S. Dept. of Energy Energy Saver; ASTM D6284.

Source: St. Tammany Parish - Ben Thomas Road annual water quality report. PWS ID LA1103105, verifiable in the EPA Safe Drinking Water database →Figures are as published by the system; see the original report for sampling methods and ranges.The published report reviewed for this page does not include a usable PFAS result, so this page does not claim that PFAS are present at this address.Get my written plan and price →

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What this means at your house

Your water arrives with chlorine in it, at 1.9 parts per million. That is the disinfectant the Ben Thomas Road system uses, and it is the taste people notice in coffee, in tea, and in the first glass of the day. For perspective, some people can taste or smell chlorine at levels as low as 0.3 parts per million. Catalytic carbon takes it out at every tap in the house.

The water here is groundwater, pumped from the aquifer under your feet.

How the report becomes the recommendation

Each finding decides a piece of the package, including the pieces we leave out.

The report shows	At your house	The answer	Why that one
Chlorine at 1.9 ppm	The taste and smell in coffee, tea, and the first glass of the day	Whole-home catalytic carbon	Chlorine sticks to carbon on contact, and a full-size tank gives the water that contact time.

Get the report for your exact address

Tell us your address and we will pull the report for the water system that serves it. You get our recommendation and the price in writing before any work starts, and a licensed plumber handles the install.

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Nearby in Covington

← All neighborhood water reports

It cannot say what is causing dry skin at your house. Hot water, soap, weather, and the disinfectant can all contribute, and the report only establishes that the disinfectant is present.

It publishes no hardness figure, so any softener conversation starts with a test at your tap, never with this page.

It cannot speak for the pipes inside your own walls. Lead sampling covers a handful of homes across the whole system, and your service line, solder, and fixtures are yours alone.

It says nothing about sediment at your particular faucet; annual reports do not measure what collects in one house.

Before anything goes on a quote, we ask what you are actually noticing and test whatever the published data cannot answer.